Airport is tourist friendly spot. But you may be hurry when you arrive in Japan, especially if you arrive in late night. As I wrote about late night arrival, trains do not run 24 hours. After midnight, the transportation to Osaka is very limited. Some of you want to know exact location of station, bus stop, ticket office.
In this post, I would like to show you these following topics:
- Overview of Kansai airport arrival level
- JR and Nankai Railway’s Kansai airport station
- Limousine bus stops and ticket counter
- High speed ferry service counter
Overview of Kansai airport arrival level
Before reading my post, please refer the map of Kansai Airport terminal building, arrival level (PDF file).
Arrival level is located at the ground floor of the terminal building. At this floor, there are Tourist Information Center, Travel Desk, Limousine bus ticket counter and High speed ferry service counter.
In the middle of this floor, there are Kansai Tourist Information Center and Travel Desk.
Information Center is for general inquiries. Travel Desk sells many passes and deals for sightseeing in Kansai Area. If you need to purchase or exchange the following passes, drop by Travel Desk and get your ticket. It is open from 7:00 to 22:00.
- Kansai Thru Pass
- Kintetsu Rail Pass
- Hankyu Tourist Pass
- Hanshin Tourist Pass
- Kyoto City Bus Pass
- Osaka Amazing Pass
But if you have an exchange order or book online for Kansai Area Pass or Kansai Wide Area Pass, you have to proceed JR ticket office. It is located at the station. I will tell you later.
Limousine bus ticket can be purchased at the counter or vending machine. I think it is not a good idea to purchase a bus ticket at Travel Desk because it seems to be busy most of time.
You can get more information about Travel Desk at Kansai Airport Agency official site.
JR and Nankai Railway’s Kansai airport station
If you take a train, proceed to second level and exit the terminal building. You will see Kansai airport station.
It is located just in front of airport terminal building. Overpass connects the terminal building and the station.
There are two railways, JR and Nankai Railway. These two railways have Kansai Airport station at exactly same location. Both ticket offices are located side by side.
If you intend to purchase or exchange JR deals, such as Japan Rail Pass (JR Pass), ICOCA and Haruka, Kansai Area Pass, Kansai Wide Area Pass, Kansai Hiroshima Pass, Takayama-Hokuriku Tourist Pass, Kansai Hokuriku Area Pass or other JR West deals, you can purchase or exchange it at JR’s ticket office. It is open from 5:30 to 23:00.
If you would like to purchase Nankai Railway’s deal, such as Kanku Chikatoku Ticket, Kanku Tokuwari Rapi:t Ticket or other Nankai Railway’s deals, you may purchase it at Nankai Railway’s ticket counter. It is open from 5:00 to 23:00. (first train to last train)
Please find more information about discount tickets and deals at the following post.
Ticket gates are located side by side as you saw the photo at the top of the post. And the platforms are located side by side too. But those two stations are not connected inside ticket gates.
Both railways has one platform each. It is very simple and find the track where you need to go easily.
Airport limousine bus stop and ticket counter
Limousine bus may be the best way for you. Especially if you go to Nara or Kobe, there is no direct train access. High Speed Ferry service is available to Kobe. But you have to take a train to get downtown Kobe after ferry arrive in the port.
All bus stops are located at same level, ground floor. You can simply exit the terminal building and find the bus stop. You can purchase a ticket at the counter in the terminal building or purchase it at the vending machine or ticket window outside building. There are lots of signage. You can find the bus stop, map, timetable and fare easily.
You can find the detail information about limousine bus at Kansai Airport official site.
High speed ferry service counter
This is the fastest way to get Kobe. Trip time is 30 minutes from Kansai airport to Kobe port. Even though you have to take Kobe Portliner to get Sannomiya and spend 20 minutes, it is still faster than trip time by limousine bus, 1 hour 15 minutes.
Ferry service ticket counter is located at north end of the terminal building. When you exit from custom, turn right and walk to the end of the building.
Please find more information about ferry service at Kobe Bay Shuttle official site.
At arrival level, you can pick up or rental WI-FI mobile router. There are some counters.
In Japan, luggage delivery service is very popular. When you take a train from airport, train has luggage space. But most of trains do not have luggage space. Luggage might be issue for your trip.
Usually it take one day to deliver and delivery fee is around 2,000 yen per luggage. When I ship full size suitcase (about 20kg) from Narita to Osaka, I paid 1870 yen. For example, if you travel Osaka and then Tokyo, you can divide into two luggage. And you can ship one of those luggage. You can ship it to your hotel too.
Luggage deliver service counters are located at both end of the terminal building.
I hope this guide make you be comfortable before you leave.