Shin Osaka station guide. How to change Shinkansen, Haruka, Thunderbird and local train access to Osaka, Umeda and Namba

Conventional lines platform (front), Shinkansen terminal (back) (C) Outside view of the Shin Osaka station/Ariake

Shin-Osaka station is the place where you change to/from Shinkansen. If you travel in Osaka, you may use this station at least once. All Shikansen trains stop at this station and many limited express trains on conventional lines stop or depart from this station, Shin-Osaka.

In this post, I would like to show you some images and explain about this station. You will get the information about transfer among trains.

*The information in this article is current at the time of writing.


First of all, please see Shin-Osakai station map on JR Central website.

Shin-Osaka station is composed of four levels, Shinkansen tracks on 4th floor, fare gate and concourse on 3rd floor and conventional line’s tracks on ground floor. On 2nd floor, there are some shops and restaurants. But as long as you transfer the trains in this station, you don’t see 2nd floor.

Shin-Osaka station is one station and three minutes away from Osaka station (Umeda area). But atmosphere in Shin-Osaka is totally different from Osaka station, Umeda area. Three is no huge shopping complex around Shin-Osaka station. Don’t expect shopping and food experience around Shin-Osaka station. But mostly hotel rate is cheaper than Umeda area. It takes only 3 minutes by train. If you really care about accommodation cost, Shin-Osaka may be suitable for you.

Ticket gate/Exit

Shinkansen ticket window is located beside Shinkansen ticket gate. If you use non reserved seat by Japan Rail Pass, you don’t need anything. But if you want to book reserved seat in last minutes, you can do it here. (C) JR Shin-Osaka Station / Hyougushi

There are three ticket gates, East, South and Central on 3rd floor.

If you want to exit from conventional line’s platform, you can use East exit only. Other two exit, South and Central are located in Shinkansen concourse. You cannot access to these two exits without Shinkansen ticket. If you use Japan Rail Pass, you can go through Shinkansen concourse without any extra charge. You don’t need to exchange any Shinkansen ticket. All you have to do is showing your Japan Rail Pass at Shinkansen

There is Shinkansen ticket gate in the concourse. When you transfer to/from Shinkansen, you need to go through this gate. You must have Shinkasen ticket, Japan Rail Pass, JR West Sanyo Area Pass, JR West Sanyo-Shikoku-Kyushu Pass or JR West Kansai WIDE Area Pass to access to Shinkansen platform/concourse. JR West Kansai Area Pass do NOT cover Shinaksen trains.

Tracks and platforms

There are 8 tracks / 4 platforms for conventional lines on ground floor and 7 tracks / 4 platforms for Shinkansen on 4th floor. There are no track #1-10 in Shin-Osaka station.

Shinkansen on 4th floor

There are seven tracks, #20-#26.

Track# Name of line Destination
20-22 Sanyo Shinkansen Okayama, Hiroshima, Hakata
Kyushu Shinkansen Hiroshima, Hakata, Kumamoto, Kagoshima-Chuo
23-26 Tokaido Shinkansen Kyoto, Nagoya, Tokyo

#20 track is mostly used for the train depart from Shin-Osaka. Trains from Tokyo that go to Okayama, Hiroshima and Hakata directly (Nozomi and Hikari) depart/arrive at track #21 and #22.

Conventional lines on Ground floor

Conventional lines platforms from track #12 (C) JP Rail

You can get on Local commute train, Rapid service and limited express trains on conventional lines at track #11-18.

Track# Name of line Destination
11 Limited Express Haruka Direct train to Kansai airport via Tennoji. This train does not stop at Osaka station. Trains from Kansai airport stop at this platform too.
Limited Express Kuroshio Direct train to Shirahama, Shingu, Kii-Katsuura via Tennoji. This train does not stop at Osaka station. Trains from Shirahama, Shingu or Kii-Katsuura stop at this platform too.
12 Twilight Express Sapporo
Limited Express Thunderbird Fukui, Kanazawa, Toyama, Wakura-Onsen
Limited Express Wide View Hida Gero, Takayama (one round trip from Osaka a day)
Limited Express Wide View Shinano Matsumoto, Nagano (one round trip from Osaka a day)
■Kyoto line Special Rapid / Rapid train to Shin-Osaka, Takatsuki, Kyoto use this platform during peak hour.
13 ■Kyoto line Special Rapid / Rapid train to Shin-Osaka, Takatsuki, Kyoto
14 ■Kyoto line Local train to Shin-Osaka, Takatsuki, Kyoto
15 ■Takarazuka line, Fukuchiyama line Takarazuka, Shin-Sanda, Sasayamaguchi
■Kobe line Local train to Sannomiya, Kobe, Himeji
16 ■Kobe line Special Rapid /Rapid train to Sannomiya, Kobe, Himeji
17 ■Kobe line Special Rapid / Rapid train to Sannomiya, Kobe, Himeji use this platform during peak hour.
Limited Express Kounotori, Super Hakuto Fukuchiyama, Kinosaki-Onsen, Tottori
18 Limited Express Kounotori, Super Hakuto Fukuchiyama, Kinosaki-Onsen, Tottori, Other limited express trains to Osaka

So if you go to/from Osaka, you usually use track #13-16. If you go to Kansai airport or Nanki area, like Shirahama, Shingu, go to track #11.

Access to/from Osaka station. How many minutes is enough to transfer

It is very easy to find the platforms for Haruka, Kuroshio and Thunderbird. (C) JP Rail

If you access to/from Osaka station (Umeda area), you can take any trains on conventional lines, limited express, special rapid, rapid or local. All trains stop at Shin-Osaka and takes only 3 minutes. If you use Japan Rail Pass, technically you can take limited express for even three minutes transfer without any extra charge. But special rapid, rapid or local trains are more convenient because it is more frequent and many more passenger’s door save your time to get off the trains. Anyway it is just three minutes transfer. It is not a big issue.

In regards to transfer, minimum transfer time is 10 minutes according to JR West. I totally agree with it. But if you will plan to purchase Shinkansen ticket at Shinkansen transfer gate, you may spend another 10 minutes. If you really worry to miss the train, expect to spend another 5 minutes, total 15 minutes. It is enough.

Access to/from Namba station by Osaka Subway Midousuji line

Midousuji line can be seen from Shinkansen platform. It is subway line but it does not run underground in Shin-Osaka. Midousuji line station is located just under Shinkansen platforms.
Midousuji line can be seen from Shinkansen platform. It is subway line but it does not run underground in Shin-Osaka. Midousuji line station is located just under Shinkansen platforms.

If you go to another downtown core, Namba, Osaka Subway Midousuji line is the best way to get there. You can access to Namba by JR lines. But it is a detour and JR Namba station is not located at the center of Namba area. Midousuji line Shin-Osaka station is located at 2nd level. Shinkansen Central ticket gate is the closest to subway station. I show you how to transfer between Shinkansen and subway Midousuji line below.

If you transfer to subway from Shinkansen train, minimum transfer time is 10 minutes. But if you tranfer from conventional line trains, you might spend another 5 minutes to transfer. The fare is 270 yen. You can take JR train to Osaka and transfer to subway at Umeda station. But you can save only 40 yen. Shin-Osaka is much easier and faster to transfer.

How to transfer to/from Subway Midousuji line

Use Central exit.

2015 spring Japan trip 1280

2015 spring Japan trip 1281

Once you get out from Central exit, you will find the sign of subway on your left hand.

2015 spring Japan trip 1282

Follow the signage and go down.

2015 spring Japan trip 1285

There are many signage and just follow.

2015 spring Japan trip 1286

2015 spring Japan trip 1287

You will find subway ticket gate soon.

2015 spring Japan trip 1289

It takes 5 minutes to transfer from ticket gate to ticket gate. It is quite easy.

99 thoughts on “Shin Osaka station guide. How to change Shinkansen, Haruka, Thunderbird and local train access to Osaka, Umeda and Namba”

  1. Hello there, my family and I (4 person) will be travelling from Kyoto to Osaka on 09 Jan 2016 where our stay will be near Nankai – Namba Station.

    I understand the best way is to travel is from Kyoto Station to Shin Osaka first.
    From there, how do I go to Nankai-Namba from Shin Osaka Station, can i use an ICOCA card for trip?

  2. Hi Takeshi,
    On next February, my family (4 people) will visit Osaka from Tokyo. We intend to get SHINKANSEN NOZOMI 213 (9g30 – 12g26 ) , or SHINKANSEN NOZOMI 21 (9g40 – 12g28). We arrive at 4 floor os Shin-Osaka Station. Then we go to the central Shinkansen gate on the 3rd floor. Which floor can we get Osaka City Subway Midosuji Line ?
    We have booked MyStays Sakaisuji-Honmachi Hotel (Osaka) – 1- 4-8, Awajimachi, Chuo-ku, Osaka-shi, Osaka. How can we go there by subway? Is that right for this direction?
    1. Take the Osaka City Subway Midosuji Line for NAKAMOZU to Honmmachi station.
    2. Transfer to Osaka City Subway Chuo Line for GAKKENNARATOMIGAOKA to Sakaisuji Honmachi station.
    3. Walk about 7 minutes from exit 12 of Sakaisuji-Hommachi Station on the Sakaisuji Subway Line. It’s the hotel.
    Thanks a lot.

  3. Hi Takeshi san,
    we r 4 adults touch down Kansai Aiport @ 21.35 , we wanted from airport to our hotel near Shin-Imamiya station so which access way would you recommend to us ? Thanks !

  4. Hi Takeshi,

    I will arrive at Kansai Airport on 25th March 10:00am.
    How can I get to Takayama with Takayama Hokuriku Pass?
    What time will reach Takayama with this pass?

    1. Hi EK Yeoh,

      You will take the following trains and bus.
      Haruka (Kansai airport – Shin Osaka or Kyoto)
      Thunderbird (Shin Osaka or Kyoto – Kanazawa)
      Nohi bus (Kanazawa – Takayama)

      Regarding arrival time, it depends on how busy custom and immigration will be. You can find the train timetable at hyperdia:

      You can find Nohi bus timetable at the link below:


      Takeshi /

  5. Dear Takeshi San
    I am planning a trip for 4pax in June 2016. We arrive Tokyo on 3/6 and leave for Osaka 8-11/6 and back to Tokyo.

    Please advise should we get the 14days JR pass or the 7days and does the JR pass covers Narita to Shinjuku on the express train?
    There is an offer on the JR pass to Osaka but only on non-reserve train. How can i use this offer and upgrade – is it possible?

    Thank you in advance


    1. Hi Jtok,

      7 days pass is your choice because even round trip between Osaka and Tokyo by Shinkansen is slightly cheaper than 7 days pass price. You may use JR train when you stay in Osaka and Tokyo and JR pass will be cheaper than single fare. But 14 days is too expensive. It’s not obviously your choice.

      JR Pass includes reserved seat. You can book it without any extra. You also may take Narita Express by JR pass. But if you use 7 days pass, try to make a trip to Osaka in the beginning of your trip or at the last part of your trip. You may include one way Narita-Tokyo and trip to Osaka in 7 days.


      Takeshi /

  6. Hi…Mr. Takeshi,
    We’re 3 Thai people planning to visit Takayama on 21 Dec,2015 by using LTD.Exp (Wide View) Hida25 departure from Shin-Osaka station (time: 08.03).
    Please, 1. How can we online booking the front row 2+1
    seats of green car #10 as limitations we’ve found are
    – JR Cyber Station is providing 0nly in japanese
    – we can’t check the availability for more than one
    2. Is LTD.Exp (Wide View) Hida25 a train named or
    a so-called conventional train in order,for us, to
    fill in JR Cyber Station (in case of no alternative
    3. Can we pay the reserved fee tickets on-line by
    Visa Cards ? The information form is available
    in english or not ?

    1. Hi Regulat,

      First of all, online reservation in English is not available. Even in Japanese, only JR East Eki Net offers this service. The following link shows you about reservation for JR Pass user. But even in you use single ticket, it’s same situation.

      Regarding Cyber station, I show how to use this site in my post:

      You cannot find the availability for more than one month. Because ticket is on sale one month prior to departure date.

      So at this point, the only way to book is at the window after you arrive in Japan unfortunately.


      Takeshi /

    1. Hi Maria san,

      First of all, please see the link below:

      You can take three JR trains, Shin-Osaka to Osaka, Osaka to Nishikujo and Nishikujo to Universal city. Sometimes train runs to Universal City from Osaka directly.

      Check the destination on the train before you get on.


      Takeshi /

  7. Shinkansen from Shin-Osaka to Tokyo, am I carrying my big luggage with me at my seat or I have to leave it at a specific area?

      1. Dear Takeshi
        What is the fastest way from Shin Osaka to Shinjuku Station? Is there a Nozomi or a Shinkansen that takes me there and how much would it cost?

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