Japan Rail Pass and rail travel in Japan complete guide. Let's use the Japan Rail Pass to its maximum!!!
Ganbaro Tohoku

Shin Osaka station guide. How to change Shinkansen, Haruka, Thunderbird and local train access to Osaka, Umeda and Namba

Conventional lines platform (front), Shinkansen terminal (back) (C) Outside view of the Shin Osaka station/Ariake

Shin-Osaka station is the place where you change to/from Shinkansen. If you travel in Osaka, you may use this station at least once. All Shikansen trains stop at this station and many limited express trains on conventional lines stop or depart from this station, Shin-Osaka.

In this post, I would like to show you some images and explain about this station. You will get the information about transfer among trains.


First of all, please see Shin-Osakai station map on JR Central website.

Shin-Osaka station is composed of four levels, Shinkansen tracks on 4th floor, fare gate and concourse on 3rd floor and conventional line’s tracks on ground floor. On 2nd floor, there are some shops and restaurants. But as long as you transfer the trains in this station, you don’t see 2nd floor.

Shin-Osaka station is one station and three minutes away from Osaka station (Umeda area). But atmosphere in Shin-Osaka is totally different from Osaka station, Umeda area. Three is no huge shopping complex around Shin-Osaka station. Don’t expect shopping and food experience around Shin-Osaka station. But mostly hotel rate is cheaper than Umeda area. It takes only 3 minutes by train. If you really care about accommodation cost, Shin-Osaka may be suitable for you.

Ticket gate/Exit

Shinkansen ticket window is located beside Shinkansen ticket gate. If you use non reserved seat by Japan Rail Pass, you don’t need anything. But if you want to book reserved seat in last minutes, you can do it here. (C) JR Shin-Osaka Station / Hyougushi

There are three ticket gates, East, South and Central on 3rd floor.

If you want to exit from conventional line’s platform, you can use East exit only. Other two exit, South and Central are located in Shinkansen concourse. You cannot access to these two exits without Shinkansen ticket. If you use Japan Rail Pass, you can go through Shinkansen concourse without any extra charge. You don’t need to exchange any Shinkansen ticket. All you have to do is showing your Japan Rail Pass at Shinkansen

There is Shinkansen ticket gate in the concourse. When you transfer to/from Shinkansen, you need to go through this gate. You must have Shinkasen ticket, Japan Rail Pass, JR West Sanyo Area Pass, JR West Sanyo-Shikoku-Kyushu Pass or JR West Kansai WIDE Area Pass to access to Shinkansen platform/concourse. JR West Kansai Area Pass do NOT cover Shinaksen trains.

Tracks and platforms

There are 8 tracks / 4 platforms for conventional lines on ground floor and 7 tracks / 4 platforms for Shinkansen on 4th floor. There are no track #1-10 in Shin-Osaka station.

Shinkansen on 4th floor

There are seven tracks, #20-#26.

Track# Name of line Destination
20-22 Sanyo Shinkansen Okayama, Hiroshima, Hakata
Kyushu Shinkansen Hiroshima, Hakata, Kumamoto, Kagoshima-Chuo
23-26 Tokaido Shinkansen Kyoto, Nagoya, Tokyo

#20 track is mostly used for the train depart from Shin-Osaka. Trains from Tokyo that go to Okayama, Hiroshima and Hakata directly (Nozomi and Hikari) depart/arrive at track #21 and #22.

Conventional lines on Ground floor

Conventional lines platforms from track #12 (C) JP Rail

You can get on Local commute train, Rapid service and limited express trains on conventional lines at track #11-18.

Track# Name of line Destination
11 Limited Express Haruka Direct train to Kansai airport via Tennoji. This train does not stop at Osaka station. Trains from Kansai airport stop at this platform too.
Limited Express Kuroshio Direct train to Shirahama, Shingu, Kii-Katsuura via Tennoji. This train does not stop at Osaka station. Trains from Shirahama, Shingu or Kii-Katsuura stop at this platform too.
12 Twilight Express Sapporo
Limited Express Thunderbird Fukui, Kanazawa, Toyama, Wakura-Onsen
Limited Express Wide View Hida Gero, Takayama (one round trip from Osaka a day)
Limited Express Wide View Shinano Matsumoto, Nagano (one round trip from Osaka a day)
■Kyoto line Special Rapid / Rapid train to Shin-Osaka, Takatsuki, Kyoto use this platform during peak hour.
13 ■Kyoto line Special Rapid / Rapid train to Shin-Osaka, Takatsuki, Kyoto
14 ■Kyoto line Local train to Shin-Osaka, Takatsuki, Kyoto
15 ■Takarazuka line, Fukuchiyama line Takarazuka, Shin-Sanda, Sasayamaguchi
■Kobe line Local train to Sannomiya, Kobe, Himeji
16 ■Kobe line Special Rapid /Rapid train to Sannomiya, Kobe, Himeji
17 ■Kobe line Special Rapid / Rapid train to Sannomiya, Kobe, Himeji use this platform during peak hour.
Limited Express Kounotori, Super Hakuto Fukuchiyama, Kinosaki-Onsen, Tottori
18 Limited Express Kounotori, Super Hakuto Fukuchiyama, Kinosaki-Onsen, Tottori, Other limited express trains to Osaka

So if you go to/from Osaka, you usually use track #13-16. If you go to Kansai airport or Nanki area, like Shirahama, Shingu, go to track #11.

Access to/from Osaka station. How many minutes is enough to transfer

It is very easy to find the platforms for Haruka, Kuroshio and Thunderbird. (C) JP Rail

If you access to/from Osaka station (Umeda area), you can take any trains on conventional lines, limited express, special rapid, rapid or local. All trains stop at Shin-Osaka and takes only 3 minutes. If you use Japan Rail Pass, technically you can take limited express for even three minutes transfer without any extra charge. But special rapid, rapid or local trains are more convenient because it is more frequent and many more passenger’s door save your time to get off the trains. Anyway it is just three minutes transfer. It is not a big issue.

In regards to transfer, minimum transfer time is 10 minutes according to JR West. I totally agree with it. But if you will plan to purchase Shinkansen ticket at Shinkansen transfer gate, you may spend another 10 minutes. If you really worry to miss the train, expect to spend another 5 minutes, total 15 minutes. It is enough.

Access to/from Namba station by Osaka Subway Midousuji line

If you go to another downtown core, Namba, Osaka Subway Midousuji line is the best way to get there. You can access to Namba by JR lines. But it is a detour and JR Namba station is not located at the center of Namba area. Midousuji line Shin-Osaka station is located at 2nd level. Shinkansen Central ticket gate is the closest to subway station.

If you transfer to subway from Shinkansen train, minimum transfer time is 10 minutes. But if you tranfer from conventional line trains, you might spend another 5 minutes to transfer. The fare is 270 yen. You can take JR train to Osaka and transfer to subway at Umeda station. But you can save only 40 yen. Shin-Osaka is much easier and faster to transfer.

You may also like these posts:

61 Comments to “Shin Osaka station guide. How to change Shinkansen, Haruka, Thunderbird and local train access to Osaka, Umeda and Namba”

  1. Jamie says:

    I will be arriving Osaka from Nagoya & ticket I am going to use is departure 0923 ShinKs (Hiroshima) to Shin Osaka, transfer Special Rapid (Banshu-Ako). How do I transfer at Shin Osaka to Osaka? How to know which platform /track the arrival train are from the JRwest website?

  2. Zeepy says:

    Hello Takeshi san,

    Thank you for your very informative website. I’ve a some questions though:

    There are no more rooms during my time in Osaka and so I’ll stay at a hotel in Hineno for the 1st 2 nights. I intend to get a 2 day JR pass so I can visit Kyoto, Kobe and Nara.

    Then I intend to buy a Icoca Haruka card for use during my stay in Shinosaka for the remainder 2 nights whereby the Haruka pass will provide one way train service from Shinosaka to Kansai Airport (is this correct?)

    What do you think Takeshi San? Thank you and I look forward to your kind input.

    • Hi Zeepy,

      You intend to use ICOCA and Haruka one way ticket from Shin-Osaka to KIX, right? If so, you cannot unfortunately. ICOCA and Haruka can be used for departure from the airport only. You cannot use one way ticket to the airport.

      If you want to take Haruka from Shin-Osaka to KIX, you can use ICOCA and Haruka round trip ticket. My recommended itinerary is like the following:

      Day 1 Hineno-Kobe-Nara-Hineno (Kansai Area Pass)
      Day 2 Hineno-KIX (single fare) and then purchase ICOCA and Haruka round trip ticket for Kyoto from KIX. After that using ICOCA to get Shin-Osaka from Kyoto.

      Or simply give up using ICOCA and Haruka and find other deals to get KIX. You may use single fare for Haruka or other deals, like Nankai deals.


      Takeshi / JP Rail

  3. Rasidi says:


    I will be arriving at Shin Osaka station from Kansai airport via Haruka probably by afternoon. I’m traveling with my wife and 4 children. we plan to leave the luggage at the station and plan an half day tour at Osaka before depart to Nagoya. really appreciate if anybody can help.

    Which train/line should i used and which platform?

    1. From Shin Osaka to universal city.
    2. From Universal city to Kaiyukan Aquarium.
    3. From Kaiyukan to Osaka Castle.
    4. From Osaka Castle to Shin Osaka again.

    Best Regards,


  4. AT says:


    I’ve a flight to catch on 1130pm on 27 Dec at Kansai International Airport, I’ll be coming from Tokyo and planning to take Shinkansen for my son to experience it. I’ll be staying around Roppongi area in Tokyo and planning to book at 1 day hotel stay around Shin-Osaka station.

    Appreciate if you can advise.

    1. Which train station should I take the Shinkansen from Tokyo?
    2. Any specific Shinkansen line?
    3. Where can I purchase the ticket?
    4. Which hotel should I put up around Shin-Osaka station before I catch my 11.30pm flight if I’m arrive before noon?
    5. How do I go to Kansai airport from Shin-Osaka if I’ve 3 luggages?

    Look forward to your advise.


  5. May says:

    How will I go to Osaka station from shin osaka station? How long will it take? Can i use my JR pass for this ride?

  6. Roza says:

    Hello ! I have my hotel in Shin-Osaka . I understand that only Limited Express Haruka is better way .Where I can to buy ticket for this train ? Ticket to round trip ? Card ICOCA and Haruka ?
    Thank you very much. Roza.

  7. Chris Allen says:

    Hello, I will be using my JR Pass to travel from Hiroshima to Kansai Airport (KIX). I understand there is a 10:53 Shinkansen Sakura to Shin-Osaka where I must change to catch the Ltd. Express Haruka to KIX Airport. The shinkansen arrives at Shin-Osaka track no.25 at 12:24 and Ltd. Express Haruka departs from track no.11 at 12:45. How long will it take me to walk to track no.11 and on which floor is it located in Shin-Osaka station? Hopefully the 20 mins connection time will suffice. Thank you for you kind help.

  8. Johncustody says:

    I will be arriving at Shin Osaka station from Kansai airport via Haruka. Our hotel is located at Osaka station. What is the most convenient train to ride on to go to Osaka Station from Shin Osaka? Or is it less complicated if I alight on Tennoji to ride a train to Osaka station? Thanks

Leave a Reply

I always welcome your comment. But before you leave a comment, please remember these following:

  • This is not an official website. This website, JPRail.com is a private website. I don't sell any tickets or passes.
  • I am not a travel agent. Please do not ask me to make an itinerary. I can check your itinerary and give you suggestion. I think making an itinerary is a part of your travel. Please try to make it by yourself. Enjoy! :)
  • If you need access information to your hotel, please don't ask me but ask your hotel.
  • If you are looking for the information about timetable, please refer Japan Railway's timetables.
  • If you are looking for the information about the fare, please refer Fare Calculation.
  • If you are looking for the information about reservation, please refer, How to reserve seat.
  • If you want to post, please comment to relate to the post. I will delete any unrelative comment to the post without notice.

If you still have a question, of course I can answer your question.
Please don't ask a question about other than train travel. :)

*If you are the first time vistor, your comment will not be shown before I approve.


Comments links could be nofollow free.

Find your hotels in 500 cities throughout Japan!!!

Tokyo (from US$16)
Kyoto (from US$21)
Osaka (from US$20)

Haneda Airport
Mt. Fuji|Takayama

And many more hotels in more than 600 cities throughout Japan!

JPRail.com site menu
Ticket Reservation
Fare Calculation
Airport Access
Overnight trains
Shinkansen - Bullet train
Express trains
Japan Rail Pass - aka JR Pass
Other rail passes and tickets
Learn about Japan Railways
Destination guide
Sample itineraries
Tips for using JR Pass
Train operation status
Seasonal trains schedule
Ajax spinner

About JP Rail.com

This website is unofficial website about Japan Rail Pass, other rail passes and rail travel in Japan. It explains you how to use Japan Rail Pass and assists you to use Japan Rail Pass to its maximum! And also this site explain about many more rail passes, gives you tips and supports you to enjoy rail trip in Japan.

Read more about JP Rail.com

Recent Pins.

Follow Me on Pinterest
ACP Rail - Rail Passes Japan

Japan Rail Pass | Kyushu Rail Pass

Custom Search