Shinagawa station guide. Transfer among Shinkansen, Keihin Kyuko to Haneda, Narita Express

Shinagawa station Takanawa Exit side (C) JP Rail
Shinagawa station Takanawa Exit side (C) JP Rail

Shinagawa is one of the terminal station in Tokyo. It is the transfer point of Tokaido Shinkansen (Nagoya, Kyoto, Shin-Osaka), Keihin Kyuko (Haneda airport), Narita Express (Narita airport), Yamanote line (Shinjuku, Shibuya, Tokyo) and many more lines.

There are many railway lines and it seems to make you be overwhelmed. But this is not very complicated, actually. In this post, I will show you how to transfer among these trains in this station, Shinagawa.

Station structure, tracks and platforms

Taken at track #3 and #4 platform. All JR's platforms are on ground level. (C) JP Rail
Taken at track #3 and #4 platform. All JR’s platforms are on ground level. (C) JP Rail

Please see the map at JR East official website.

At Shinagawa station, there are three railway companies, JR Central (Tokaido Shinkansen to Nagoya, Kyoto, Shin-Osaka), JR East (Yamanote line, Tokaido line, Yokosuka line, Narita Express) and Keihin Kyuko Railway (a.k.a Keikyu to Haneda airport, Yokohama).

On the ground floor, all JR companies’s platforms are located. Only Keihin Kyuko Railway’s platforms are located at overhead. All platforms are connected with overpass. All ticket gates and exits are located at overpass too. All ticket gates and exits are located on pedestrian walkway. You can access both west (Takanawa exit) and east (Konan exit). You can go through this walkway without ticket.

Pedestrian walkway connects both side of Takanawa and Kona exits.  (C) JP Rail
Pedestrian walkway connects both side of Takanawa and Kona exits. (C) JP Rail

All platforms and tracks of Shinagawa station are the following:

Keihin Kyuko Railway

Track# Lines/Trains Destination
1 Keihin Kyuko Railway Keikyu-Kamata, Haneda Airport, Yokohama, Misakiguchi
2 Sengakuji, Asakusa, Osiage, Narita Airport
3 Peak hours trains only

All JR lines

Track# Lines/Trains Destination
1 Yamanote line Inner loop to Tokyo, Akihabara, Ueno
2 Outer loop to Shibuya, Shinjuku, Ikebukuro
3 Keihin Tohoku line Tokyo, Ueno, Omiya
4 Kamata, Yokohama, Ofuna
5 Tokaido line
Ueno Tokyo line
Tokyo, Ueno, Omiya, Utsunomiya, Takasaki
6,7 Closed due to construction
8 Tokaido line
Ueno Tokyo line
Tokyo, Ueno, Omiya, Utsunomiya, Takasaki
9 Ueno Tokyo line (limited express to Joban line)
Limited Express Hitachi, Tokiwa
Tokyo, Ueno, Kashiwa, Tuchiura, Mito, Iwaki
10 Ueno Tokyo line (to Joban line) Tokyo, Ueno, Matsudo, Kashiwa, Toride, Tuchiura, Mito, Takahagi
11 Toikaido line
Ueno Tokyo line (to Joban line)
Yokohama, Odawara, Atami, Ito, Izukyu-Shimoda, Syuzenji
Tokyo, Ueno, Matsudo, Kashiwa, Toride, Tuchiura, Mito, Takahagi
12 Tokaido line
Limited Express Odoriko / Super View Odoriko
Yokohama, Odawara, Atami, Ito Izukyu-Shimoda, Shuzenji
13 Yokosuka line
Narita Express
Rapid Airport Narita
Tokyo, Chiba, Narita Airport
14 Some of Yokosuka line trians
15 Yokohama, Ofuna, Kamakura, Kurihama
21,22 Tokaido Shinkansen Tokyo
23,24 Nagoya, Kyoto, Shin-Osaka, Okayama, Hiroshima, Hakata
Overpass inside of ticket gates. There are many signage. It is very easy to find the platforms. (C) JP Rail
Overpass inside of ticket gates. There are many signage. It is very easy to find the platforms. (C) JP Rail

So basically you can transfer any trains at same level. This is the biggest reason why I recommend you to transfer from Narita Express to Shinkansen. If you transfer at Tokyo station, Narita Express arrive at deep underground platform. And also it is located at the west side of Tokyo station. On the other hand, Shinkansen’s platform is located at the east end. So you have to take escalator to go up and go through Tokyo station from west end to east end. I think minimum transfer time is 15 minutes.

If you transfer at Shinagawa station, 5 minutes is enough as long as you have a ticket for Shinkansen. You can book Shinkansen ticket at Narita Airport station too.

The movie below shows you from Shinkansen transfer gate to Keihin Kyuko transfer gate. You will see all track# on the way to Keihin Kyuko gate from Shinkansen gate.

Ticket gate/Exit

Central ticket gate/exitv (C) JP Rail
Central ticket gate/exitv (C) JP Rail

Now I explain you how to transfer among Shinkansen, other JR lines (Yamanote line, Narita Express, etc) and Keihin Kyuko Railway.

How to transfer between Shinkansen and JR lines (Yamanote line, Narita Express, other than Shinkansen)

Tokaido Shinkansen south transfer gate (C) JP Rail
Tokaido Shinkansen south transfer gate (C) JP Rail

There is Shinkansen transfer gate between Tokaido Shinknasen and other JR lines. If you transfer between JR trains and Shinkansen, you don’t need to exit. Just go through Shinkansen transfer gate. Tokaido Shinkansen (JR Central) and other JR trains (JR East) are strictly different company. But both companies are under JR group and you can use one same base fare ticket for both JR trains and Shinkansen. If you use JR Pass, both trains are covered except Nozomi that is the fastest train of Tokaido Shinkansen.

You can find Shinkansen transfer gate at the bottom of JR East Shinagawa station map. You will find two gates, “Tokaido-Sanyo Shinkansen South Transfer” and “Tokaido-Sanyo Shinkansen North Transfer”

How to transfer between JR trains and Keihin Kyuko Railway

There is a huge sign at Keihin Kyuko transfer gate. You cannot miss it.  (C) JP Rail
There is a huge sign at Keihin Kyuko transfer gate. You cannot miss it. (C) JP Rail

These are completely different companies. But you don’t need to exit. For example, if you take Keihin Kyuko train at Haneda airport station, you can purchase one ticket for both JR and Keihin Kyuko Railway.

There is a transfer gate. If you have a ticket for both JR and Keihin Kyuko Railway, you just go through the machine gate. You can find it at the top of JR East Shinagawa station map. It says “Keikyu transfer only” in the map.

You will find how to do at the movie below. This movies shows you the transfer from Keihin Kyuko to JR Keihin Tohoku line. Transfer gate comes up around 1:00.

If you want to take Shinkansen from Keihin Kyuko Railway, you can go through transfer gates twice, Keihin Kyuko gate and Shinkansen transfer gate.

JR Pass, JR East Pass and Kanto Area Pass sales and exchange place

JR Central's ticket office can handle JR Pass exchange. (C) JP Rail
JR Central’s ticket office can handle JR Pass exchange. (C) JP Rail

Please see JR East Shinagawa station map again. Both JR Pass and JR East Pass exchange place are shown by red star beside Central gate. There is one more place to exchange JR Pass. That is JR Central ticket office beside Tokaido-Sanyo Shinkansen north gate. It’s shown by green solid color at the bottom of the map. Both place are open from 9:00 to 19:00.

If you purchase JR East Pass or Kanto Area Pass on the spot, you have to go to JR East Travel Center that is called “びゅうプラザ” (View Plaza). It is located in front of Central gate and it is shown by blue star.

Minimum connection time

These times are minimum. That means you just need to transfer. If you need to purchase a ticket, you have to add some more time.

Keihin Kyuko Railway to/from Yamanote line or Keihin Tohoku line (to Tokyo, Shinjuku, Shibuya, Ueno, Akihabara) – 5 minutes
Narita Express to/from Shinkansen – 5 minutes
Keihin Kyuko Railway to/from Shinkansen – 10 minutes

159 thoughts on “Shinagawa station guide. Transfer among Shinkansen, Keihin Kyuko to Haneda, Narita Express”

  1. I will transfer from Nozomi to Ltd Exp Narita Express at Shinagawa Station on 25 Oct. Could you please advise which platform do I head to to board the Ltd Exp Narita Express train to Shinjuku? I don’t see the platform or track number in Hyperdia.
    Regards, Ireine

    1. Hi Ireine,

      Actually Narita Express to Shijuku does not stop at Shinagawa. Some of Narita Express stop at Shinagawa but it goes to Yokohama/Ofuna only, not Shinjuku. You need to take Yamanote line local train to Shinjuku.

      Cheers,

      Takeshi / JRPail.com

  2. Hi there!

    Would like to book a hotel overnight for transfer to Kyoto next day at Shinagawa Station.

    Can i confirm that these hotels are beside Shinagawa Station ( just in case i book the hotels at the wrong location )

    Shinagawa Prince Hotel
    4-10-30 Takanawa, Minato-ku, Shinagawa, Tokyo, Japan, 108-8611 agoda

    The Strings by InterContinental, Tokyo
    Minato-ku, Konan 2-16-1 Shinagawa East One Tower 26-32 Floor, Shinagawa, Tokyo, Japan, 108-8282 – agoda

  3. Hello. How do I transfer from the Keikyo station then Shinagawa to Ikebukoro station? Thank you so much for your help!

      1. Is there any landmark to know if I’m in the Yamamoto line? I’m taking the train for the first time I might get lost. Are there officials I can talk to in english?

  4. Hi Takeshi san,

    Can you advise how to go to Matsudo Station from Haneda Airport? My arrival time will be at 22:30pm, is it best if I buy Pasmo card?

  5. Hello Takeshi san,
    I will be taking the Hikari Express to Shizuoka in May (for the Shizuoka Hobby Show), could you please advise as to whether there is a Ekiben shop between the NEX and the Hikari platform. Ekiben is something I’ve never experienced, despite this being my 20th year coming to Japan!
    Best regards, Robert

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