Shinagawa is one of the terminal station in Tokyo. It is the transfer point of Tokaido Shinkansen (Nagoya, Kyoto, Shin-Osaka), Keihin Kyuko (Haneda airport), Narita Express (Narita airport), Yamanote line (Shinjuku, Shibuya, Tokyo) and many more lines.
There are many railway lines and it seems to make you be overwhelmed. But this is not very complicated, actually. In this post, I will show you how to transfer among these trains in this station, Shinagawa.
- 1 Station structure, tracks and platforms
- 2 Ticket gate/Exit
- 3 How to transfer between the Shinkansen and JR lines (Yamanote line, Narita Express, other than Shinkansen)
- 4 How to transfer between JR trains and Keihin Kyuko Railway
- 5 JR Pass, JR East Pass and Tokyo Wide Pass sales and exchange place
- 6 Minimum connection time
Station structure, tracks and platforms
Please see the map at JR East official website.
At Shinagawa station, there are three railway companies, JR Central (Tokaido Shinkansen to Nagoya, Kyoto, Shin-Osaka), JR East (Yamanote line, Tokaido line, Yokosuka line, Narita Express) and Keihin Kyuko Railway (a.k.a Keikyu to Haneda airport, Yokohama).
On the ground floor, all JR companies’s platforms are located. Only Keihin Kyuko Railway’s platforms are located at overhead. All platforms are connected with overpass. All ticket gates and exits are located at overpass too. All ticket gates and exits are located on pedestrian walkway. You can access both west (Takanawa exit) and east (Konan exit). You can go through this walkway without ticket.
All platforms and tracks of Shinagawa station are the following:
Keihin Kyuko Railway
|1||Keihin Kyuko Railway||Keikyu-Kamata, Haneda Airport, Yokohama, Misakiguchi|
|2||Keihin Kyuko Railway||Sengakuji, Asakusa, Osiage, Aoto, Narita Airport|
|3||Keihin Kyuko Railway||Peak hours trains only|
All JR lines
|1||Yamanote line||Inner loop to Tokyo, Akihabara, Ueno|
|2||Yamanote line||Outer loop to Shibuya, Shinjuku, Ikebukuro|
|4||Keihin Tohoku line||Tokyo, Ueno, Omiya|
|5||Keihin Tohoku line||Kamata, Yokohama, Ofuna|
|6,7||Ueno Tokyo line||Tokyo, Ueno, Omiya, Utsunomiya, Takasaki|
|6,7||The limited express Odoriko, Super View Odoriko||Tokyo|
|8||Seasonal operation or special train only|
|9||Ueno Tokyo line (limited express to Joban line)|
Limited Express Hitachi, Tokiwa
|Tokyo, Ueno, Kashiwa, Tuchiura, Mito, Iwaki|
|10,11||Ueno Tokyo line (to Joban line)||Tokyo, Ueno, Matsudo, Kashiwa, Toride, Tuchiura, Mito, Takahagi|
|11,12||Ueno Tokyo line Tokaido line|
The limited express Odoriko, Super View Odoriko
|Yokohama, Odawara, Atami, Ito Izukyu-Shimoda, Shuzenji|
|Tokyo, Chiba, Narita Airport|
|14,15||Sobu-Yokosuka line||Yokohama, Kamakura, Zushi, Kurihama|
|21,22||The Tokaido Shinkansen||Tokyo|
|23,24||The Tokaido Shinkansen||Nagoya, Kyoto, Shin-Osaka, Okayama, Hiroshima, Hakata|
So basically you can transfer any trains at same level. This is the biggest reason why I recommend you to transfer from Narita Express to Shinkansen. If you transfer at Tokyo station, Narita Express arrive at deep underground platform. And also it is located at the west side of Tokyo station. On the other hand, Shinkansen’s platform is located at the east end. So you have to take escalator to go up and go through Tokyo station from west end to east end. I think minimum transfer time is 15 minutes.
If you transfer at Shinagawa station, 5 minutes is enough as long as you have a ticket for Shinkansen. You can book Shinkansen ticket at Narita Airport station too.
The movie below shows you from Shinkansen transfer gate to Keihin Kyuko transfer gate. You will see all track# on the way to Keihin Kyuko gate from Shinkansen gate.
Now I explain you how to transfer among Shinkansen, other JR lines (Yamanote line, Narita Express, etc) and Keihin Kyuko Railway.
How to transfer between the Shinkansen and JR lines (Yamanote line, Narita Express, other than Shinkansen)
There is the Shinkansen transfer gate between Tokaido Shinkansen and other JR lines. If you transfer between JR trains and the Shinkansen, you do not have to exit the ticket gate. Just go through Shinkansen transfer gate. The Tokaido Shinkansen (JR Central) and other JR trains (JR East) are strictly the different companies. But both companies are under JR group and you can use one same base fare ticket for both JR trains and the Shinkansen. If you use JR Pass, both trains are covered except Nozomi that is the fastest train of the Tokaido Shinkansen.
How to transfer between JR trains and Keihin Kyuko Railway
These are completely different companies. But you don’t need to exit. For example, if you take Keihin Kyuko train at Haneda airport station, you can purchase one ticket for both JR and Keihin Kyuko Railway.
There is a transfer gate. If you have a ticket for both JR and Keihin Kyuko Railway, you just go through the machine gate. You can find it at the top of JR East Shinagawa station map. It says “Keikyu transfer only” in the map.
You will find how to do at the movie below. This movies shows you the transfer from Keihin Kyuko to JR Keihin Tohoku line. Transfer gate comes up around 1:00.
If you want to take the Shinkansen from Keihin Kyuko Railway, you can go through transfer gates twice, Keihin Kyuko gate and Shinkansen transfer gate.
JR Pass, JR East Pass and Tokyo Wide Pass sales and exchange place
Please see JR East Shinagawa station map again. Both JR Pass and JR East Pass exchange place are shown by red star beside Central gate. There is one more place to exchange JR Pass. That is JR Central ticket office beside Tokaido-Sanyo Shinkansen north gate. It’s shown by green solid color at the bottom of the map. Both place are open from 9:00 to 19:00.
If you purchase JR East Pass or Tokyo Wide Pass on the spot, you have to go to JR East Travel Center that is called “びゅうプラザ” (View Plaza). It is located in front of Central gate and it is shown by blue star.
Minimum connection time
These times are minimum. That means you just need to transfer. If you need to purchase a ticket, you have to add some more time.
- Keihin Kyuko Railway to/from Yamanote line or Keihin Tohoku line (to Tokyo, Shinjuku, Shibuya, Ueno, Akihabara) – 5 minutes
- Narita Express to/from Shinkansen – 5 minutes
- Keihin Kyuko Railway to/from Shinkansen – 10 minutes