How to carry your baggage on board and how to store your baggage at the station.

suitcase travelerBaggage
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No worry about airport access trains. But most of trains do not have this space. (C) Sonic Rail Garden
No worries about the airport access trains. But most of trains do not have this space. (C) Sonic Rail Garden

I have received the question about luggage very often. I understand that you worry about the luggage when you travel by trains. However I do not have any experience about managing a big luggage, such as hard shell suitcase, large backpack, on board. Because I am from Japan. I have my family member and many friends there. I am a domestic traveller with a small bag.

When I was thinking about this issue, one of my frequent reader, Mr. Jonathan Ayre offered me to share his experience and sent me very detailed information. Since he has been to Japan many times and has been to most of places in Japan, he is very knowledgeable.

I would like to share this information with you. And I would like to thank you, Jonathan for your effort.

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Overview

Jonathan wrote:
Managing your luggage on trains and other transport around Japan can be tricky at times. Very few trains in Japan have space for big luggage, and local buses do not have any space at all. I have always been able to manage my luggage fairly well, but sometimes my travelling companions have had some difficulty. I will share some of my experiences.
Large Backpacks: I usually use a large backpack. It can fit everything I need, but isn’t as sturdy or safe for fragile things as a suitcase. However, because it is malleable I can make it fit to a variety of spaces.
Suitcases: Many people I have travelled with use these. Generally easier to pack into, but the fact that they are rigid means you have to find a space to fit them as they are.

All trains in Japan do not have any baggage cars either. So you don’t need to check in and you cannot if you want. You need to carry your luggage into the cabin space. The rules of Japan Railways says, “You can carry two pieces of baggage. The total length of height, width and depth must be under 250cm and the weight must be under 30kg per baggage.” But no one check your baggage before on board. This rule is actually not very strict. Even most of Japanese do not know this rule. Even though you are allowed these big baggage into the cabin, you may not be able to find the space.

Overhead luggage rack

Most of trains have overhead luggage rack.

This photo was taken in Limited Express Thuderbird 683 series.
This photo was taken in Limited Express Thuderbird 683 series.

It usually has about 40cm depth. We can store the size of “Carry on Baggage” to the flight at this rack. One of my suitcases is a bit bigger than carry on size. But it can be stored at overhead.

Hakone 085

I have seen that some passengers stored a full size suitcase on the overhead rack. It was okay but it looked unstable. I do not recommend to do it.

How to get the space to store luggage

In Japan, many kinds of train run. Jonathan explains train types at the below.

Jonathan wrote:

Next, I’ll share what I’ve learned from different train types.
Local trains: Often it is pretty easy to get your large luggage onto local trains. You can stand with your luggage, or if you are sitting, just put it right in front of you. Many local services have small luggage racks for your small luggage as well. The only challenge is during peak times; however people usually understand if you have large bags. It shouldn’t be a problem to take your large luggage onto local trains unless you are uneasy being cramped.

Rapid trains:
Like local trains, it shouldn’t be very much of a problem. Just try not to take up more space than you need to.

Limited Express trains:
Space on limited express trains can vary wildly between different train types. Airport trains and a few select services have luggage space, either by design or because trains that were previously airport services are now used for other services. Trains that I have found to feature luggage space include:

  • Ltd Exp Narita Express (JR East, Narita Airport to Tokyo/Yokohama/Shinjuku/Omiya/Takao)
  • Ltd Exp Haruka (JR West, Kyoto/Osaka to Kansai Airport)
  • Ltd Exp Nikko/Kinugawa (JR East/Tobu Railway, Shinjuku to Nikko/Kinugawa) *Note: only services operated by 253 Series
  • Ltd Exp Hokuto/Super Hokuto (JR Hokkaido, Hakodate to Sapporo), some cars have small luggage space at the front of the car. May be applicable for other JR Hokkaido trains as they have similar trains on many lines
  • **Ltd Exp Snow Rabbit (Ltd Exp Type A) on Nagano Electric Railway
Some passengers try to keep the baggage at their leg room. I think 40cm width, 30cm depth and 50cm length is max. (C) JP Rail

It is likely that there are few more scattered around the country.

For all other limited express trains, there are a few options at your disposal. These include:

In your seat space:
Some people (my wife included), like to try to store their luggage inside their foot space, and against the side of the train. This works adequately if you have a relatively small bag. I have never seen this done comfortably by someone with a large suitcase. This can work if you have a medium sized suitcase, and if you are sitting with someone you know, as you may have to share leg space.

In the overhead luggage racks:
As with using your seat space, if you have a malleable bag, you may be able to squeeze it into the overhead luggage space. I have done this successfully on many occasions. Getting down a heavy bag can be tricky and take more than one person. Not recommended for people with large suitcases because the racks are not large enough, and your bag will probably fall. Small and medium suitcases should be ok.

Behind the last row of the train car:
This is probably the best and most comfortable option. It is entirely permissible to put your large luggage behind the last row in each car. However you are supposed to tell the conductor that you are doing so, as they say they may remove unattended baggage at stations along the way if they don’t know who it belongs to! This has never happened to anyone I know, however. You may find though, that there is a great deal of competition for this space. In limited express trains there is only 3-4 rows of seats, and therefore only space for 3-4 large pieces of luggage, and often (especially during holiday periods), many Japanese people are also travelling with large luggage. Please be mindful of this, and use only the space you absolutely need. If this option fails and you can’t fit your luggage in the overhead racks, you may be left with little option but to have your luggage in your foot space, which may make for an uncomfortable trip
.

Shinkansen:
Similar to limited express trains, but you might have slightly more foot space, or an extra row of seats, and therefore an extra space in the back. The same challenges exist. One Shinkansen service has a small luggage space. Shinkansen Asama (JR East, Tokyo to Nagano)

Sleeper Services: Storage of your large luggage shouldn’t be a problem, except on a few services. I will share my experiences with the trains I’ve used:

  • Ltd Exp Sunrise Izumo (Single and Solo, Matsue to Tokyo): The most challenging of all. While you can get your own space, there was no space for large luggage. I had the solo compartment (lower), and I could fit my backpack into the entry space because it was soft. I still had enough room to enter and leave the compartment. I was comfortable, but it was a tight fit. I don’t think you could put a suitcase in the solo compartment and still be able to get in and out. My travelling companions all had single compartments. They couldn’t fit their luggage anywhere. They had large suitcases, and had to angle them over their beds. Sometimes when the train stopped at night, their suitcases fell on them. They said it was quite painful 🙁 .

Ltd Exp Nichirin (787 series): When I got on Limited Express Nichirin in Kyushu, I found a luggage space. This train set 787 series is used for most of Kyushu trains except Sonic. I do not think all 787 series have this space.

Locker and storage at the station

Now we would like to talk about lockers and storage service at the station.

Temporary storage of hand luggage and coin lockers in Tokyo station
Temporary storage of hand luggage and coin lockers in Tokyo station

Jonathan wrote:

Coin Lockers: These come in a variety of shapes and sizes, and can be quite useful if you are heading back in the same direction on the same day. For example, I went from Ikebukuro to Sendai and Yamadera (via Omiya), and back through to Echigo-Yuzawa in one day. I was able to put my luggage in a locker at Omiya station, and it was very convenient.
Coin lockers come in a variety of shapes and sizes, but can generally be categorised into small, medium and large (with a few variations around the country). It can be very hard to find medium and large lockers, even at large stations however – they are very popular, and there are often very few. Coin locker areas can also be hard to find. Some large stations, like Tokyo, have them in several places, but not always where one may usually walk. Many are in the basement where there are a variety of shops. At Shin-Osaka, they are at the ground floor, right near the ground level entrance. If you are short on time, you should confirm the location of lockers before you arrive at the station.
Lockers are usually paid for exclusively with 100 yen coins (usually, 400, 500 and 600 yen for small, medium and large lockers), so be sure to keep lots of 100 yen coins on hand! Some are also able to be paid for by JR smart cards. Many stations in the “Greater Tokyo Metropolitan Network” – Tokyo, out to Chiba/Narita in the East, Omiya, Utsunomiya and Nasushiobara in the North, Hachioji in the West and Odawara in the South, as well as Niigata and Sendai have lockers that can be paid for using your Suica card.

And one of reader, Yong have shared the experience. I believe this comment is very useful so that you can imagine easier.

Yong wrote:

Might I share my accumulated experience about luggage lockers from my Japan trips over the years.
Main stations of cities (Shinjuku, Osaka Namba/Umeda etc) will have a plethora of lockers, in various sizes. That said, they can run out. Especially the largest ones. I’ve encountered two nasty experiences:

1) A tourist couple at Shinjuku actually shoved me aside to “snatch” the locker I was preparing to put my bags into. There was just that one last large locker left.
2) On 30 Dec 2007, the whole of Nagoya station, believe it or not, had not one unused locker. I ended up lugging my bags all the way with me to Meiji Mura. 🙁

So my suggestion is, Shrink your luggage. If really necessary, split it. I feel it’s actually easier to find two 300 Yen lockers than one 600 Yen max size locker. Moreover the smaller stations, even places like Ise, are unlikely to have lockers for 30″ tall bags.
As a last, desperate resort, you could try to deposit your bags at a nearby departmental store. I’ve seen tourists do this at Takashimaya Times Square. I’m not sure at all whether it’s usual service or exceptional. Best IMO not to bet on it.

Thank you very much for sharing your experience, Yong.

I also have received another useful information from Boris.

Boris wrote:

1. If you are travelling in and out of Narita Airport, you can pay to leave luggage there. It has been useful for us travelling from USA home to Australia via Japan and we have left 1 or 2 bags of shopping and non-essential items. Other airports probably have the same service.
2. All hotels will store luggage for you if you are a guest. Several times, we have left most of our luggage at no charge and just taken a small bag for up to a week. We often store all of our luggage for a day when leaving on a late flight or train.
3. There are several strategies for taking large luggage on a train. Firstly, if you can afford it, buy a green class rail pass (we always do) as there are usually less people in the car and more likely to be space at the rear to store cases. (Also, you are more likely to get a reserved seat in busy periods). If possible, take the train from the terminal station and get there early so you are first in line. On some Shinkansens, check where the doors are so you get on near the rear of your car. In some cases you need to get on at the front of the next car and walk through to your car. Also, we have found that most overhead racks will take a quite large case. The problem is getting a heavy bag/case up and down without injuring yourself or others! If there is already luggage at the rear of the car, you can rearrange it to fit your in. Generally you can fit 3-4 cases behind each set of seats.

Thank you very much for sharing very useful information, Boris.

It is true that in even major stations, all lockers are occupied soon.

There are huge number of coin lockers at Tokyo station. But it is very hard to find empty one in daytime.
There are huge number of coin lockers at Tokyo station. But it is very hard to find empty one in daytime.

When I really need to store my luggage, I go to the station early morning. In my experience, after 9:00 am, it is much harder to find the locker.

It is also right that some department stores can store the luggage. I put two department store’s links below. You will find the details about store the luggage.
Daimaru Department Tokyo station store
Takashimaya Department Shijuku store

By the way, there are mostly four types of lockers in Japan.

  • Small: (H)257mm X (W)355mm X (D)575mm or (H)317mm X (W)355mm X (D)575mm
  • Medium: (H)550mm X (W)355mm X (D)575mm
  • Large: (H)880mm X (W)355mm X (D)575mm
  • Extra large: (H)1153mm X (W)355mm X (D)575mm
Small
Medium
Large
You may slot coins, close the door and lock the key.

I put several images of coin lockers. I took these pictures at Otaru station. These are kinds of old type lockers. As Jonathan said above, in Tokyo area, lockers can be paid by Suica (rechargeable smart card). It looks different and a bit complicated to use.

Comments

  1. Gerad says:

    Hi,

    I have a question regarding the lockers – what is the maximum duration (time) at which a luggage can be placed? I am intending to spend 2 weeks in Japan, starting at Tokyo, going up to Sapporo, Hokkaido and back to Tokyo again. Therefore I am thinking of bringing an ultra-large suitcase and a much much smaller one to travel around.

    Was wondering if I am able to leave my ultra-large suitcase in Tokyo for 2 weeks? (I don’t think it is possible (with modern circumstances) but hopefully its worth an ask)

    If such option is not available are there any alternate options to leave a large suitcase in Tokyo for 2 weeks?

    Finally, with the recent news of terror attacks, which sees lockers being removed from most major European train stations, is the the same case for Japan as well?

    Regards,
    Gerad

    • Hi Gerad,

      You cannot leave the luggage for 2 weeks at either coin lockers and storage service in the station. I recommend you to delivery service. It is very popular in Japan. I shipped maximum size for international flight from Narita to Osaka. It costs around 2000 yen. Most of hotels can handle it. If hotel does not take care of it, they will show you the nearest service spot. Usually most of convenience store can take it. You can ship it to your hotel. For example from Kyoto to Sapporo.

      In Japan, there are lots of lockers available after terror attacks. But it’s not recommended to use it for you.

      Cheers,

      Takeshi / JP Rail

  2. Enge says:

    What about “Luggage room”?, i heard about it, theres a luggage room at kyoto station.
    Does every station have a luggage room?

  3. Farica says:

    Hi Takeshi,

    I am travelling to Hakone from Shinjuku. Any luggage lockers along the way?
    As shinjuku is a big station and i am afraid the lockers are not available and i am afraid i could not recognise where my luagge placed.

    • Hi Farica,

      There are lots of lockers at Shinjuku station. And there are lockers at Odawara, Hakone-Yumoto and other major stations in Hakone. However sometimes it’s very hard to find it even thou Shinjuku has lots. I usually go to the station as early as possible to find it.

      Cheers,

      Takeshi / JP Rail

  4. Yong says:

    Might I share my accumulated experience about luggage lockers from my Japan trips over the years.

    Main stations of cities (Shinjuku, Osaka Namba/Umeda etc) will have a plethora of lockers, in various sizes. That said, they can run out. Especially the largest ones. I’ve encountered two nasty experiences:

    1) A tourist couple at Shinjuku actually shoved me aside to “snatch” the locker I was preparing to put my bags into. There was just that one last large locker left.
    2) On 30 Dec 2007, the whole of Nagoya station, believe it or not, had not one unused locker. I ended up lugging my bags all the way with me to Meiji Mura. 🙁

    So my suggestion is, Shrink your luggage. If really necessary, split it. I feel it’s actually easier to find two 300 Yen lockers than one 600 Yen max size locker. Moreover the smaller stations, even places like Ise, are unlikely to have lockers for 30″ tall bags.

    As a last, desperate resort, you could try to deposit your bags at a nearby departmental store. I’ve seen tourists do this at Takashimaya Times Square. I’m not sure at all whether it’s usual service or exceptional. Best IMO not to bet on it.

    • Hi Yong,

      Thank you very much for sharing your experience. And I’m sorry to hear that you had two nasty experiences.
      I totally agree with your suggestions. Large size locker is quite hard to find in even major stations as you said.

      I’ve heard some of department stores have luggage storage service. Most of major department stores have English website. We can make sure they have it or not before we leave.

      Cheers,

      Takehsi / JP Rail

    • Hi Yong,

      Your comment is really useful for other readers. I will put your comment into the post above. Many more readers will read your comment and it will help them.

      Cheers,

      Takeshi / JP Rail

  5. Daryl Lee says:

    Hi Takeshi!

    Would you be able to advise on the number of lockers and their sizes available at Gero Onsen Station?

    Thank you very much!

  6. May says:

    Could you please help me find the details about the size and the numbers of the coin lockers at Hakata, Beppu and Aso station? Thank you!

    • Hi May,

      I’m sure both Hakata and Beppu have any size of coin lockers. In Hakata, there are so many lockers at many places in/around Hakata station. I don’t know how many but lots.
      At Beppu, as far as I know, there are a few large size lockers. I think there are less than 10. Probably medium size lockers are limited too.

      At Aso station, I believe there are lockers. But I don’t know how many. And I think only small size is available.

      Cheers,

      Takeshi / JP Rail

  7. Alexander says:

    I am a wheelchair user and would like to clarify a few things

    1)Can I place my wheelchair behind the last row of seats?
    2) will there be a ramp or station staff to assist me in boarding and alighting?
    3) Do the companies charge extra for these services?
    4) Are there seats and toilet for wheelchair users?

    Thanks for your answer in advance

    • Hi Alexander,

      JR always help the disabled passengers without any extra charge. But if you can, please let them know in advance. When you book your ticket and tell them you need a help, station staff will be ready for you.

      Most of express trains have some space and washroom for wheelchair accessible. You can ask it when you book a ticket.

      Cheers,

      Takeshi / JP Rail

  8. Antoni says:

    Hello,
    it is our first trip to Japan. We will arrive in KIX by plane with some suitcases and plan to travel via several attractions (Kyoto, Nara, …) to Tsukuba/Tokyo. We have heard it would be wise to send part of the luggage via some service to the hotel in Tsukuba. But I could not find such kind of service offer within the airport or railway web pages. Do you have any advice?
    Cheers
    Antoni

  9. Mario says:

    How long can you store your luggage in a coin locker in Tokyo Station? 24 or 48 hours?

  10. Prae says:

    Could you please advise the size and amount of coin locker at Toya Station?

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